Google Nest Community

Well I've posted in here a couple of times. From Australia, I am finally getting my hub picked up by courier today and google have sent email that a new one is on the way. Took a few months of persistence. I recommend you create a case by chat if you...

Hi Gazzberg. This is how mine started out then I would come home in the afternoon and it would be at a black screen. Reset again and get a few more hours out of it. Eventually mine just stayed on G logo even when left overnight after another reset.

Hi BlondeCooker, I've done all those steps taking photos etc. How long did it take before you received after that. I'm looking at 3 weeks now and haven't heard anything since.

I have raised a case ages ago and still have the issue. Case ID 1-############1928. Gave up and sent another email to the google team but they haven't bothered with a reply. This is pretty crazy the amount of land fill google has created bricking all...