Google Nest Community

I have been monitoring the situation for a while now after getting no help from Google, the home/away function itself seems to be working but it doesn’t always switch the heating to Eco. It says I’m away but the heating stays on.

I tried this, deleted my home and created a new one, it worked for a day but now my home/away works in that the app knows I’m away but does not switch the heating to eco mode.

Oh really, thank you, I did tell the support my iOS version and they didn’t mention anything, Let’s hope that fixes this it.

I tried the Smart things app and it worked for a day then stopped working.

I’ve just been on to google support via messenger again for another 2 hrs going through all my settings again for the 3 rd time, and at the end of the chat they sent me an email form asking for all the info on my settings again as they can’t escalate...