I was in the same boat and the reset didn’t help so I ended up getting a
replacement. At least Nest support was great for that portion, just
unfortunate it was necessary. Haven’t had any issues so far
I'm getting slightly frustrated with the comments saying they figured it
out followed by an explanation of a mistake they made. This is an actual
problem with either the connection or the nest software that I'm
searching for solutions to. I have the ...