Are you certain they are on the exact same WiFi network? I would suggest
to record IP address of the Nest T while it is connected and check its
status under DHCP Leases. It should be displayed there all the time. For
me, it would disappear from the l...
They have a bug that shows as Nest Thermostat is connected to WiFi
still; whereas in a reality it is not connected any more. You need to
take a look into your router configurations and check Nest thermostat
being available still there.
Well, the short answer is I had to forgo using Guest Network from my
router/access point as it had been proven unreliable. After that I had
connected Nest T to my normal WiFi network, to which all other devices
are connected, and it has been connecte...
I had contacted Google Nest support. Well, that did not go well at all.
All they were trying is to "troubleshoot" my wifi home network but
NOTHING about their device/software/server having any issues. I know
what my network looks like and told them A...
Yeah, you have described the exact issues with my Nest thermostat. I
wish I have not bought it - crap that cannot stay connected to a server.
If their "support" cannot see what is wrong that talks loud about their
knowledge.