Google Nest Community

kkahng · 09-06-2022

I have two Chromecasts, one brand new, the other about two years old. I've been having issues with the first Chromecast crashing after streaming video for about 20 minutes. I have it plugged into its own power source, Chrome and Chomecast software ar...

kkahng · 01-27-2022

I received two Google Protect devices for Christmas from my sister. One came in a complete package and I installed it. The other was in an open Google box and is missing the base plate so I can't install it. The serial number is 06AA01AC3919040F. How...

kkahng · 09-19-2022

I tried it at my next door neighbor's house. She has a more modern TV. It seems to be working okay over there. So I guess I have to update my TV...

kkahng · 09-17-2022

I received the replacement Chromecast and tested it out yesterday. At first, it seemed to be working fine but last night it went back to cutting out and rebooting itself about every 15 to 20 minutes. Am going to reboot the router this AM and restart ...

kkahng · 09-12-2022

Hi Jennifer,Thanks for your reply. I tried all the suggestions you listed for both devices to no avail. I called customer service, am in the process of exchanging the newer Chromecast. Fingers crossed that the replacement works.

kkahng · 09-08-2022

Am about to give up on Chromecast, will look into Roku as a replacement too.

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Chromecast keeps crashing

Missing base plate

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