Google Nest Community

So are you saying you cant help me reset my password and/or find my accout name?

My case number is 2-############2612 

I have a nest thermostat serial no 09AA01AC411609L7my base is serial no 10BA01AC3816025YI get my monthly updates sent to John"lenahan.combut the email might be something else like #########I have requested a password reset from all of my emails - not...