ADT Control and Google Nest

[Bsky65]

I recently had the ADT security installed with 3 google nest camera's.  This should have come with the Nest Aware in order to keep videos for 30 days.  When I log into ADT control and try to connect with google nest I get a red bar with an exclamation point in it. Any suggestions?

[AIandSmartAsses]

Uninstall the apps and go through the self install process so you are starting with a fresh Adt and Google connection. Clear the caches. Make sure the adt system is connecting to the Google Device as they install a hidden connection and it might not be setup correctly. Make sure the main Adt app on the nest Tablet is connecting directly to the adt connection. And then hide the connection.