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Activity not showing on my Home App

SteveE1
Community Member

My Samsung Galaxy A52 now has the new version of the Home App,but when I click on activity, shows no events recorded, at all!

Yet my Ipad which has the old version shows all activity 

Is this an issue with the new version? 

 

13 REPLIES 13

Markjosephp
Community Specialist
Community Specialist

Hello SteveE1,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

Please make sure that you are signed in with the same email address associated with your Google Nest devices. You can verify it if your smart devices are in the Google Home app itself and able to be controlled. Also, could you tell us which Google Nest devices you have?

I'll look forward to your response.

Regards,
Mark

Hi Mark,all diveces can be controlled in home app,and all signed in to same wi fi.

I believe I have Nest Hub 2nd generation. My Pad had the old version of Home App and could see activity, but that now has the new version and now cannot see activity.

Yet whe i go to settings home activity,loads web page foe my account and activity is shown. Maybe a missing data link with the new version? 

Thanks

Steve

Hi again, meant to write my Ipad,misstyped and reads as pad,sorry

Hi Mark, did you get my reply? Have not as yet heard back from you 

Steve

Muddi
Community Specialist
Community Specialist

Hey SteveE1,

 

Sorry for the delays. Could you tell us the version of the Google Home app installed on your phone?

 

Cheers,

Muddi

SteveE1
Community Member

Hi Muddi, my Adriod phone Samsung Galaxy,is 3.2.1.7. My Apple Ipad has same isue,it is version 3.2.194.

Thanks

Steve

Muddi
Community Specialist
Community Specialist

Hello Steve,

 

My apologies for the delayed response. To check the Google Assistant activity history on the new Google Home app, please follow the steps below:

 

  1. Open the Google Home app.
  2. Settings > Privacy > Home Activity.

 

Hope this helps.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi SteveE1,

 

Have you had the chance to try the steps above?

 

Cheers,

Muddi

SteveE1
Community Member

Hi Mudfi,yes I have,and assistant activity is showing thete. But would it not also show when I click the activity button in the app,or is that just for cameras etc?

Muddi
Community Specialist
Community Specialist

Hey SteveE1,

 

The "Home Activity" will only show the activity history of the Google Assistant, such as when a routine started or if you asked something on your device. Meanwhile, the "Activity" on Google Home's main screen is specifically for camera activity.

 

Cheers,

Muddi

SteveE1
Community Member

Hi Muddi, thanks for clarifying, I was not aware of that. In the old version of the app I did show assistant activity's on the main screen, must be a change with the new version I guess.

Thanks for clarifying 

Regards

Steve

Muddi
Community Specialist
Community Specialist

Hi there,

 

I can confirm that the changes are due to the Google Home app's recent update. Happy to hear that we're able to help you with your concern. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Cheers,

Muddi

SteveE1
Community Member

Thank you,happy to close,appreciate your help!