Additional home location not on account

[davejbillingsle]

Added new home and cameras to Nestcam account. Appears and is viewable on android app but not on desktop website. Why? How to add?

[MrGoogle]

My personal hunch is Google is trying to get all new devices on the Google Home app rather than the acquired company called Nest.  

When you added the devices and scanned the QR code, did it prompt you to open the Google Home app or could you do it through the Nest app?

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS