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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Resolved! Home and Nest App not adding thermostat

I recently bought a house with Nest heating and now trying manage them with with home or the Nest AppWith the Nest app I get a blank screen where you enter the last 4 digits and with Nest app, it won't focus on the QR code so I continue to manually s...

Case ID 4-8828000035448

HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th January and the last email I had from Google was on Feb 21 where I was told:"We are still reviewing this case thoroughly with our Engi...

Home app notifications.

Hey all I'm having a problem with my notifications not appearing on my current daily use phone.I booted up my old s10 plus the other day and I'm used to both of my phones s22 ultra and the s10 plus receiving the same notifications but only my s10 plu...

Brownies by • Community Member
  • 450 Views
  • 2 replies
  • 1 kudos

Google nest won't show on Google tv

Google nest cameras wireless can't see live feed on my Google Chromecast TV, only shows a camera with a line through it. Why is this & what do I need to do?

Google Home App

Hello anyone in the community knows if Google ever plans on implementing different permission level for users in their home. For example I should be able to restrict my kids from making changes to the wifi times or unpausing the wifi. It been atleast...

Missing both QR code and 6 digit code

I cannot install my 1st gen wired Nest camera because I have lost both the QR code AND the 6 digit numerical code.How do I install my camera without those codes?

wpbrown by • Community Member
  • 853 Views
  • 2 replies
  • 0 kudos

Can't recover my gmail

Otp give my same gmail id , and i can't recover my gmail account . Two factor is on .Plz help me

Turn off YouTube Music history for Home Automation

I have an automation set up for my kids bedtimes that changes some light colors, plays relaxing sleep music in my daughters room through the night. The problem is, because I set up the automation, the request to play "Relaxing Kids Sleep Music" is re...

akiersky by • Community Member
  • 761 Views
  • 0 replies
  • 1 kudos

404 error when linking to Feit in Google Home app

I'm trying to add some Feit lightbulbs in the Google Home app. I have an iPhone 12 running iOS 17.3.1. I already have a Feit account (had it for years) with the lightbulbs set up and I'm able to control them with no problems from there.In the Google ...

PMA23 by • Community Member
  • 703 Views
  • 1 replies
  • 0 kudos
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