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Alarm out of sync?

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Matthew Buddin

I have a Harman Kardon citation one speaker that is Google Home setup. For some reason when I set an alarm the alarm goes off exactly 4minutes after it is supposed to. However when I ask it the time. It is accurate.

3 REPLIES 3

James
Community Specialist
Community Specialist

Hello Matthew,

 

Thanks for the question. This is definitely an interesting issue. Being on time has become more important to me since marrying my wife, so I can see why it might be frustrating to you. 

To start off, when did this issue start occurring? If you have synced your alarms, does the alarm go off four minutes late on other devices if you ask it to?

As far as troubleshooting goes, I'd recommend forgetting the device and then reconnecting it to see if that helps solve the issue. Also make sure that your app and devices are all up to date with their latest firmware.

Okay, let us know how that goes. If you need any additional assistance, we're here to help.


Best,

James

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS