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Blog Posts

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest camera no longer accesible

I can no longer log into my Nest App as I do not use gmail, have not yet migrated my account. When I login Nest is supposed to send an authentification code to my email but it never comes.

elloyd12 by Community Member
  • 152 Views
  • 1 replies
  • 0 kudos

restore my nest hub

I mistakenly disabled my nest hub for my current location when trying to disable it from my old location. I’ve forgotten how I did this and need help where to go in the phone to restore access, please.

devoncro by Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

google home app no longer shows heat balance settings

Just now updated Google Home app to vers 3.29.103. I can now no long see the heat pump balance settings under temperature preferences. Nothing was changed on Nest Thermostat or wiring. It worked fine on app version I had previously.

bill46 by Community Member
  • 337 Views
  • 5 replies
  • 0 kudos

Latest update taking 35 seconds to load favourites screen

as the topic really. App becoming unusable as it takes too long to actually see your smart devices. It just sits and buffers (when you're just wanting to turn on the lights)Phone s23 Ultra on android 14.app version 3.29.157.6 public previewThanksJonn...

Google assistant only doing searches

Since downloading to Android 15, I can no longer control my home devices on Google assistant, it just keeps searching any mic audio on google

Jng by Community Member
  • 219 Views
  • 1 replies
  • 0 kudos

Resolved! Activity Types for Doorbell Cam Notifications Not Available

Hi there. I recently purchased the newest doorbell and while everything is hooked up and working - for some reason, I'm not able to set up any notifications for zones. In the notification settings, it says "Your notifications: Off" and when I tap thr...

aenemated by Community Member
  • 274 Views
  • 2 replies
  • 0 kudos

Resolved! How do add a room or group devices

I have recently add 2 new lights into a bedroom that has never had an google devices. First problem is there does not seem to be any way to create a new room.Second Problem is how do i link these two lights together. The two lights (bulbs) are in a s...

Adiehm by Community Member
  • 869 Views
  • 3 replies
  • 0 kudos
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