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Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Floodlight motion sensor failure

Purchased Goggle Nest camera with floodlight in December 2022. The floodlight worked well until about a year in service. Then the floodlight stayed on, day and night. No more light sensor and no motion sensor. The floodlight worked manually to turn o...

Paul1967 by • Community Member
  • 124 Views
  • 1 replies
  • 0 kudos

Solved: Solution to Google Nest Notification Sounds on iPhone

Moderator edit: Subject updated for clarity and findability. iOS 17 uses a default sound notification (Rebound) which is soft and therefore not a very useful alert for a doorbell or camera. This sound can be changed by going into: Settings / Sounds &...

D_A by • Community Member
  • 130 Views
  • 1 replies
  • 0 kudos

Home Shows Devices Offline After Switch to Pixel 7 Pro

Just migrated to a new Pixel 7 Pro and immediately Google Home app showed all lights and plugs as offline, so voice commands don't work and I have to control devices with their native app (Kasa/TP-Link). Speakers, Nest displays and Nest camera all st...

BradJ by • Community Member
  • 69 Views
  • 0 replies
  • 0 kudos

Google Seamless Setup with Philips Hue Play Bar

Hi, First time posting, hopefully this hasn't been asked already. I've had a frustrating experience setting up a pair of Hue Play Bars (no hub) with Google home. I read I would only need my Google Nest Mini in the same room during pairing, so tempora...

New Yeelight/Xiaomi device not visible in Google Home

Hello,I already have a couple of Yeelight/Xiaomi LED lights which are working well (I synced Mi Home to Google Home a while ago).I recently bought a new one (Smart LED Bulb 1S Color), and set it up successfully in Mi Home. Unfortunately it doesn't sh...

Guylain by • Community Member
  • 105 Views
  • 0 replies
  • 0 kudos

Google Home - Nest Thermostat "No Events Recorded"

Hello,It seems as though my Google Nest thermostat has stopped reporting any events to the "Activity" tab of my Google Home app somewhere between 8-11 hours ago. The last event that I have recorded in the log says "Heating turned on" at 3:21pm, and t...

NicholasL by • Community Member
  • 257 Views
  • 4 replies
  • 1 kudos

password reset

I am not receiving a password reset email from nestI checked spam filter too, and nothiing is there and I've added added accounts.nest.com and nest.com to the whitelist on the spam filter.Still no email.Please provide some next steps.Thanks

RAJ007 by • Community Member
  • 147 Views
  • 2 replies
  • 0 kudos

Resolved! How to remove smart plug from Google Home

HiI've recently had a failure with one of my smart plugs. It was used to power lights on and off, and I named it "cube".Recently the plug developed a fault and became unusable. I've therefore swapped the smartplug for one which works, renamed the old...

Si by • Community Member
  • 325 Views
  • 2 replies
  • 0 kudos

Nest thermostat

Checking in status of nest thermostat. I sent it back to you and wondering when you will send one back to me

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