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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6131 Views
  • 0 replies
  • 7 kudos

Google nest speaker

Hello I recently changed my network provider so I tried to uninstall my Google speaker to reinstall the new internet but it sets up with the noise and when I put my internet password in it says update my Google home app but when I go to app store the...

Chanmd- by • Community Member
  • 177 Views
  • 2 replies
  • 0 kudos

Nest Cam Indoor Missing Activity Filter

We have been using 4 nest cameras for years. Three (3) of the nest cameras are in an old home and one nest camera is now in a new home They have all been migrated to google home and set up in two seperate "homes". I can see the video for all 4 camera...

Jimmy61 by • Community Member
  • 132 Views
  • 1 replies
  • 0 kudos

All Matter Devices Showing as Offline in Google Home

I have added multiple Matter devices successfully to Google Home via my Google TV Streamer but they all show as "offline" right after I add them. Even ones that I "shared" that are working fine in Alexa show up as offline. I have tried multiple reboo...

cncb by • Community Member
  • 1194 Views
  • 8 replies
  • 1 kudos

Chromecast / HBO Max, Disney+ Fail

In the past 6 months both Disney+ and HBO Max have stopped casting to my TV via Chromecast.Prime, Criterion, Netflix all continue to cast successfully.Apps are up-to-date, both Chromecast and my iPad (18.5) are on the same wifi.When attempting to cas...

cklehmann by • Community Member
  • 236 Views
  • 1 replies
  • 1 kudos

Nest V2 - not supported

Dear Sir,I would like to tell you how disappointed I am with your decision to do this.My system works fine and I am happy with it.Now it will be useless.I get why you would not offer service and security upgrades, but you should keep the current func...

Installation google home qui ne peut pas se finaliser

Ma station d acceuil et mon Google nest se sont déconnectées et impossible de finaliser le processus. Cela me demande de mettre a jour mon application Google pour avoir les dernières fonctions mais mon application Google est a jour. Impossible d alle...

Wipe Google Home Profile

Hi All. Yesterday I wanted to add a third party to a Google Home account, however it said no compatible devices, eventhough the app said they were compatible devices for Google Assistant. Obviously that's a problem in itself, but ever since trying to...

nicknz by • Community Member
  • 274 Views
  • 3 replies
  • 0 kudos

Bildschirm Streamen Chromecast

hallo,ich habe den Chromecast 2 eingerichtet. Wlan usw. alles geklappt. Jetzt kann ich youtube videos auf TV streamen. Aber auf dem Google Home App kann ich mein Bildschirm vom I pad nicht streamen. gehe auf Wohnzimmer, es zeigt mir die Fotos aber un...

i lost my mobile and recovery gmail

My mobile was lost,i want to recovery my gmail account and I forget gmail password....I trying When recovering a GMail account, a code is sent to the mobile number. But they ask that a code is also sent to gmail. How will we have gmail when the mobil...

Amosh by • Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

Yale Smart Lock with Matter unable to connect to Google App

Not sure if it is just me or not, but I am unable to add the Yale Smart Lock with Matter to the Google App. I keep getting errors saying I don't have a Thread Border Router (I have a Google Nest Hub 2nd Gen) and then when I retry it tells me it can't...

almond7 by • Community Member
  • 1338 Views
  • 16 replies
  • 0 kudos
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