Can’t connect google home to my Tv

[Giselle28]

I can’t connect my TV to my google home app it keeps saying Tv not available “Can't see Sunroom Tv on this Wi-Fi network. Check that it's online and that your phone or tablet is connected to the same Wi-Fi network.” Even though I’m on the same WiFi I’ve tried restarting the tv forgetting the WiFi and putting it back on the tv I’ve tried messing with my WiFi and messing with my phone but it’s still the same thing not sure if it’s the app or the TV just irritating I got a big 85 inch TV and I can’t even use the app to stream anything so I can’t host anything at my house no more because I have a useless TV 

[moralesvicente]

Hello Giselle28, 

Thank you for taking an interest in our community. I’m sorry to hear that you’re experiencing troubles trying to connect the Google Home app to your TV. No worries, it’s a pleasure to help. 

I appreciate that you have taken action by performing the troubleshooting steps above. To continue getting to the root of the trouble, could you please help me by answering these questions?

• Is your Google Home app updated? 

• Are you trying to connect the Google Home app with Google TV built-in, or are you using a Google Chromecast? If so, could you specify the Chromecast model?

• What mobile device are you using to set up your TV device?

• What is the make and model of your TV?

If you have any more information that could be helpful, please let me know. 

Best regards,

Daniel