Android tv nest camera

[Putz425]

trying to view wired cameras on Android tv via nest app on TV. 

Tv is a TCL 

Migrate to google happened ages ago. 

Dont remember nest credentials and can not retrieve them because I migrated. 

[MplsCustomer]

@Putz425 

If you've migrated your Nest account to Google, then you sign in to the Google Nest app with the gmail address and password for the Google accouont to which you migrated. When you try to sign on, you may get an option to sign on with Google.

[Putz425]

Hmmm, no go. Does not seem to work. Says invalid user name or password. I tried on other devices like my computer and phone and works, but not on the TV nest app. Have tried multiple times

[MplsCustomer]

@Putz425 

I'm just another customer and we don't have an Android TV. This Google Nest Help page says "Once you migrate your account, you’ll no longer be able to use the Nest app on Apple TV or on Android TV."

https://support.google.com/googlenest/answer/9297676#zippy=%2Candroid-tv-and-apple-tv

This Google Nest Help "How to install the Nest app for Android TV" article says it is only for "users who have not migrated their Nest account":

https://support.google.com/googlenest/answer/9219232?hl=en

I haven't found an alternative.

[Putz425]

Got it! Thanks for finding it. 

[janthadeus]

Hi folks,

Thanks for your help here, MplsCustomer.

Thanks for visiting the Community! We hope you've got the answer you're looking for. Let us know if you have more questions in mind.

Thanks,

JT

[janthadeus]

Hi there,

It's me again. I haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT

[janthadeus]

Hi Putz425,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.
 

Regards,

JT