Apple Music on my Nest

[Jordiebelle]

I’ve tried to link my Apple Music account to my Nest Hub but every time I log in in it takes me back to the page and says “Not linked”.

[frances]

Hi Jordiebelle,

Thanks for reaching out! Oh no! I am sorry to hear that your Apple Music is not connecting to your Google Nest Hub. I would be more than happy to look into this issue. First, I have some quick questions to get a better understanding of this situation.

• Is this a new issue? Was your device connected to Apple Music before?
• Which country are you located in?
• Have you followed the steps to linking your default music service?
• Are you seeing the error message on the Google Home app?
• What troubleshooting steps have you tried so far?

Thank you for your patience, let's get this issue resolved! 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS