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Authentication error in Nest community after deactivating account

biged2k2
Community Member

I created an account here and made a typo in my username. So I deactivate the account thinking I could create a new one with a different username. However, when I try to login with the same Google account I get the following error. I’m posting this on my back up account in case you’re wondering.

98D5794D-82A6-4F45-A724-43AE363F09D4.png

4 REPLIES 4

janthadeus
Community Specialist
Community Specialist

Hi biged2k2,
 

I’m sorry to hear that. Quick questions: have you tried to recreate your account 24 to 48 hours after you received the error message? If so, how did it go? In the meantime, do you need help with any of your Nest products?

 

Looking forward to your response.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

biged2k2
Community Member

Hey JT. Just tried again and it worked. Thanks!

Azarco
Community Specialist
Community Specialist

Hi biged2k2,

 

Awesome! It's great to hear that everything is working on your end. Should you need with your Nest Account, feel free to open a new thread as we'll be locking this thread after 24 hours.

 

Cheers,

Alex