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Original poster: Rachel Lacow
I have 3 lamps with C by GE bulbs. 1 lamp is located by a Nest Mini, one is by a Home mini and one lamp is by a Nest WiFi access point (the mesh system is new - the lamp used to be by a nest mini)
When I say “Hey Google, turn on the (name of light)” it goes on about 7/10 times. But those 3/10 times are going to give me a nervous breakdown! It seems all 3 lamps stop working at the same time! Sometimes I can control with the app and sometimes I can’t. Sometimes the problem corrects itself and sometimes I have to unplug the assistants and or the router.
I thought it was a WiFi problem because I always had trouble with my cable WiFi Also, the Google assistants would always say “I can’t connect to the WiFi”… but since I bought the Google mesh and a good modem a month ago (I stopped leasing one from my cable company) I have not had any problems with the WiFi… but the issues with the lights still persist.
I will say “Hey Google, turn on the (name)” … and I will just hear a sound but nothing happens. (Then I test the other 2 lamps and get the same results)
It is just so weird that all 3 bulbs stop working at the same time! What does that mean?? What is even weirder is sometimes I can use my Google Home app - and sometimes it doesn’t work.
Google Support is useless … and so is GE. They keep telling me stuff like “reset the bulb”. (Like I haven’t already done that a half dozen times!!) I have mobility issues and the whole reason for the google assistants was for the lights!!
I need HELP!!
Edit: It may be worth mentioning that I live in a tiny 2 bedroom condo.
