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Can not configure guest accesa to my home in nest app or google home app

Jpmmora
Community Member

I can not configure a guest to have access to open my house jale nest lock without giving him whole access to my google home environment.

 

what can I do?

1 REPLY 1

luciaaa
Community Specialist
Community Specialist

Hi, @Jpmmora,

 

Thank you for reaching out to the community. I'm happy to assist you with granting guest access.

 

Currently, it's not possible to give full home access to a guest. If you want to add a family member, you can do it from the Google Home app. For guests, I recommend providing a passcode to limit their access.

 

The feature Home Entry Only access allows a person to lock or unlock the Nest x Yale Lock. They won't have access to other Nest products or features.

 

To create a passcode for a guest, please follow these steps:

 

  • Open the Nest app.
  • Select your Nest x Yale Lock. 
  • At the button on the screen, select Family & Guests
  • Select Add a Person: Enter the person's name and tap Continue.
  • Choose Home Entry only.
  • Generate a passcode or create a custom one.
  • Send the passcode information via email.

 

Please let me know how it goes.

 

Best regards, 

Ana