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Can't delete a home (not in my google home) from Nest app

umi
Community Member

Need to delete a home I set up temporarily in my Nest app, but when I try to delete from Nest app, I get a message saying I must delete from my Google Home app, but the home isn't in my Google Home app. 

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey umi,

 

Thanks for reaching out. To confirm, is your account migrated to Google? If so, you need to delete the home in the Google Home app. Check out this link for additional information.

 

Thanks,
Archie

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Archie's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake