Cannot connect hue bridge to google home

[Willcmck3]

Cannot connect hue bridge to Google Home. Something went wrong try again. This is the message after, it says it’s linked

[Azarco]

Hey Willcmck3,

That certainly hasn't been easy for you — let's see what's going on.

Was it working before? Are your lights still working on the Philips Hue app? Have you tried reinstalling your Google Home and Philips Hue app? Give rebooting your lights and speaker a try to see if that helps. Using a different mobile phone might help too.

Let us know how it goes.

Best,
Alex

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake