Cannot open up google home app on phone Galaxy j 7 prime okay button Gray out

[GarrettDS]

Hey there, 

Sorry to hear about the troubles that you're having with your phone opening up the Google Home app, I'm sure it's confusing, but I'm happy to help. 

Would you mind providing me with some more details about what you're experiencing and what happens when you try to open up the app?

Please let me know if you are still needing help on this. 

I look forward to hearing from you. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS