cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4365 Views
  • 0 replies
  • 5 kudos

Nest App won't connect to home

I was going thru devices signed into my google account in the google security settings and it appears I somehow signed out of my nest cameras. This appears to have logged me out of the nest app. I am trying to sign back into the app and it is telling...

Refund Committed

Case ID 4-6393000035511This has wasted countless hours of my time for TWO MONTHS, this week alone over 4+ hours. I missed 4 hours of my work this week plus many hours other days trying to get a refund that I was promised and committed. I have shared ...

jc88 by • Community Member
  • 663 Views
  • 2 replies
  • 2 kudos

billing how do I cahnge my options billing is too high

I have had my nest cameras and thermostats for years I was always paying close to 20.00-30.00 a month for 4 thermostats and 5 cameras two locations once google took over my bill doubled and i would like to see my options for lowering the bill but it ...

Debbie6 by • Community Member
  • 1038 Views
  • 4 replies
  • 2 kudos

Resolved! 403 Error when trying to add radio service in Google Home App

Android version: 14Android Build: UQ1A.240205.004Google Home App Version: 3.13.1.4Device: Pixel 8 ProDescription of issue: I am receiving a 403 Error in the Google Home app when trying to add a radio service.Goal: Add SiriusXM radio service so that I...

Jaysus145 by • Community Member
  • 1206 Views
  • 4 replies
  • 0 kudos

nest thermostat account

I have created an account , and in that account is my home , and my business , I would like to add another business device to this account but make that device private from my other 2 devices . Is there a way to make this device shareable to my manag...

bdn002003 by • Community Member
  • 238 Views
  • 0 replies
  • 0 kudos

Can not set the Home and Away Routines

I have a problem with setting up the Google Home app on my wife phone. I have tried to make on the same way as i did for me but is not working.She does not hove "Presence sensing" option in the menu. I did not had as well but now i have it.So for my ...

Luccian by • Community Member
  • 281 Views
  • 0 replies
  • 0 kudos

3rd party camaras

I have and pay for nest aware service and know that it is moving to Google home app. We have the nest doorbell. Looking to install multiple exterior cameras. Some hardwired some solar. What fully works with goigle home mobile app so I don't have to p...

Bnab by • Community Member
  • 686 Views
  • 1 replies
  • 1 kudos

Log in verification

Tried to log into nest app and got message it needed to verify my identity and that a code had been sent to my email. No code ever arrived. Tried it repeatedly and cannot access either with app or via PC on nest website. Login is accepted but verifyi...

cowbarn by • Community Member
  • 447 Views
  • 1 replies
  • 0 kudos
to vote
Labels