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Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Can't view existing alarms

We have some alarms (or routines) that were set a few moths ago that go off on weekdays on our Google Nest devices, but I can't find these anywhere in the Google home app.They were set by my partner who is not too tech savvy, and she can't find where...

John84 by • Community Member
  • 300 Views
  • 0 replies
  • 1 kudos

DISH not showing up as an option to add in assistant

I just upgraded to the hopper 3 and Joey's on my DISH network. I want to add Voice Control and in going into assistant and home controls. There is no icon or option to add DISH. I have tried using my phone, which is a Samsung S9 and my Galaxy Tab A8 ...

NGP by • Community Member
  • 263 Views
  • 0 replies
  • 1 kudos

Devices not adding

I'm having issues adding and linking devices. When I try to add new linked accounts, e.g. Homey, update exiting linked accounts or remove existing linked devices e.g Meross / Tado the App says its performed the link etc but then I get a spinning circ...

Required Transfer to the Google Home App

Google made me transfer all my cameras to the Google Home app except my doorbell. Which is annoying because I now have 2 different apps for my cameras. How do i transfer the doorbell?

THS by • Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

Nest Thermostat is a pain in the butt and NO good outcomes

I got the nest in hopes that it would lower my electric bill and offer more control over the temperature at any time. After several days of trying to program the nest to follow the schedules I wanted, I became frustrated at this product already. My g...

Multiple Voice Matches on one device

I'm not totally sure if this is the right place to ask this question.. I just purchased a JBL Authentics 200 - and I'm trying to set up google assistant with voice match on the speaker for me and my wife. This is a brand new device - other than tryin...

znewsham by • Community Member
  • 3141 Views
  • 3 replies
  • 2 kudos

Google home - Wired device's not showing

Hi, in most if not all other networks apps I've used they show both wired and WiFi connected devices, the Nest WiFi router has a LAN port which says their is an expectation that wired devices are going to be used so why would they not show in the Goo...

TheDC by • Community Member
  • 380 Views
  • 1 replies
  • 0 kudos
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