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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4073 Views
  • 0 replies
  • 5 kudos

Can't remove "linked to you" devices

Hi all,I've been trying to Troubleshoot this but I can't get an answer. I have two devices under "Linked to you" in the iOS Google Home app that I can't remove.Neither device is on my wifi network so I don't have the ability to move them to a differe...

KJRM by • Community Member
  • 2007 Views
  • 9 replies
  • 1 kudos

Nest "double" 2FA on phone, but not on website

So, I have this weird situation - Nest support seems unable to help, and recommended asking the community.I have a Nest account which I set up using my old telephone number (I still have the telephone, including the number). A few weeks ago, I update...

GHNL by • Community Member
  • 287 Views
  • 0 replies
  • 0 kudos

Recettes sur Google nest hub max 2

Bonjour,J’ai acheté, la semaine dernière, une Google nest hub max 2, en partie pour bénéficier de la lecture des recettes.le souci, c’est que ça ne fonctionne pas : j’ai tout essayé, même la reconfiguration usine, mais rien à faire, toujours le même ...

Delfab03 by • Community Member
  • 7333 Views
  • 18 replies
  • 5 kudos

nest app crashing on iPhone and iPad

My nest app crashes soon as I try to watch videos. Only on the apps. I only use apple products so that is all I know. I can only stream the cameras using the web on any computer; Mac or other. This has been going on for about a month. Any fixes as it...

Sandymd by • Community Member
  • 2043 Views
  • 1 replies
  • 0 kudos

Home App cant reach apps

I've just added all whole house into a Homey Pro.I've disconnected all apps from Google Home and try to connect the Homey app.All I get "Could not reach Homey, try again later".I thought it was a Homey issue, but now realised that its not. I tried to...

Peders123 by • Community Member
  • 370 Views
  • 0 replies
  • 0 kudos

Forced to log in using Youtube app on a DIFFERENT device

I was forced to select "click yes on your YouTube app on your ipad" when trying to log in. I was catching a bus, needing to show ticket code and did not bring my ipad. I used to do text verifications, but it was disabled because of it is "less secure...

No Default Music Provider

When I go to music setting in google home it’s states:No defaultUse other accounts' preferences on shared devices-There are no services listed

Home Local Device Issue Leads to Embarrassing Conversation

I have a Sony Bravia TV running Android TV in the master bedroom. I also have several Nest cameras and replaced a Nest doorbell which forced me to start using the Google Home app instead of the Nest App. My issue with the home app is that every time ...

Kigosama by • Community Member
  • 474 Views
  • 1 replies
  • 0 kudos

unable to stream SiriusXM

Hello. I have been asking Google to "Play Sirius XM (First Wave, XMU, etc.)" and Google acknowledges by saying, "Streaming First Wave on Sirius XM". However, nothing actually plays. I have Sirius XM linked in my Home App under Radio and I am signed i...

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