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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Can't connect to Home

My Home App is saying it can't connect to my Home but I have access to all devices. There is a red exclamation point at the top left of the home screen, just beside the Home text. I noticed this when I recently got some Nest Protect devices and tried...

ELX by • Community Member
  • 408 Views
  • 0 replies
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"Can't reach" error on ANY works with google integration

Hello all,I have Google Assistant configured mainly with HomeAssistant integration, where I have all my domotic devices.Trying to connect any external provider (not only HomeAssistant) I receive a "can't reach" error, and the account linking never su...

SirDester by • Community Member
  • 1236 Views
  • 2 replies
  • 0 kudos

Nest App messing up G Home presence sensing

Nest is conflicting with G Home when it comes to automation and turning the cameras on/off. With a latest beta of G home Automation will not work. Presence sensing will not detect my location if I am home or away if more then 2 phones are connected t...

Neshkoda by • Community Member
  • 530 Views
  • 1 replies
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Resolved! Nest Camera Billing

All of my Nest cameras are now obsolete and removed. Yet I am still being billed for the service. How do I get to some person to terminate my account and stop this billing for no service?? And there isn’t a category here for billing issues.

Google Home app shows device offline

I have two devices which are fixed IP address that show as offline in Home App list of devices. I can access them through my LAN in all ways apart from Home App

hillcrest by • Community Member
  • 876 Views
  • 3 replies
  • 0 kudos

Google Home setup in new home

We recently moved, and now our Google Home won't connect to our Devices via Google Home App. When we log in to connect to the device, it says that the Google Home has previously been connected by a different user and needs to be factory reset.We have...

Resolved! Migration of Nest Account

I am trying to Migrate my nest account under # to google home however it wont let me because I had previous migrated an old business to that account. There is no longer anything in the google home account but I cannot seem to clear this up. please ad...

NickSaber by • Community Member
  • 528 Views
  • 1 replies
  • 0 kudos
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