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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4269 Views
  • 0 replies
  • 5 kudos

Resolved! Nest app won't load on Google Pixel 6 Pro

Recently installed (yesterday) - app won't load (spinning circle around house icon; THEN "problem connecting to Nest service... try again...) - which never resolves.Checking service status - Nest network appears to be fully operational. I have cleare...

CESmith by Community Member
  • 1478 Views
  • 4 replies
  • 2 kudos

Continuously Getting Logged Out

Has anyone been made aware of a fix for the issue users are having where they repeatedly get logged out of the Nest app when trying to view their cameras? I’ve seen several posts/forums over the last few years over this same problem but I have not fo...

jgray715 by Community Member
  • 1310 Views
  • 3 replies
  • 0 kudos

Google Home App - Automations - Bulb Colour Change "Transition"

I previously used a bluetooth bulb (Kasa Veho) a few years back and it had a lovely transition from one colour to another that could be adjusted from 1 min to 60 mins. It meant that in the PM you could flow from an evening light to late night (softer...

GPC by Community Member
  • 468 Views
  • 1 replies
  • 0 kudos

Unable to cast to Roku & Amazon devices from YouTube app on my phone

I am unable to cast from the YouTube app on my phone to the YouTube app on my Roku and Amazon Fire devices. All devices are on the same Wifi network, I've reset the router, cleared cache, borrowed a friend's phone to try, and the results are the same...

bcmj by Community Member
  • 388 Views
  • 0 replies
  • 0 kudos

Google home devices

I set up my Google home, again, and invited my wife to the account. On my Home I have 12 lights, 6 Roku and several other devices. When I open Home app on her phone, there are only 5 lights, 2 Roku and a thermostat. Does anyone knows why? Thank you.

Duzynuny by Community Member
  • 757 Views
  • 3 replies
  • 0 kudos

Can’t remove home from Nest app

I have created a second home in Google Nest by mistake. Now I can’t remove it. I managed to remove it from Google Home, but it still exists in Google Nest. Google support says select ‚leave home’ but there is no such option. I can only select ,remove...

TomKat by Community Member
  • 2141 Views
  • 5 replies
  • 2 kudos

Resolved! Home and Nest App not adding thermostat

I recently bought a house with Nest heating and now trying manage them with with home or the Nest AppWith the Nest app I get a blank screen where you enter the last 4 digits and with Nest app, it won't focus on the QR code so I continue to manually s...

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