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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 13439 Views
  • 0 replies
  • 10 kudos

Can't login and can't reset password

Can't login to Nest all of a sudden and I never get an email to reset password. I've done everything ad nauseam including trying to sign in with my google account. It was fine until recently. This is crazy! I see that HUNDREDS of people have had this...

Claws by • Community Member
  • 3683 Views
  • 14 replies
  • 4 kudos

Resolved! How to unlink someone from my smart TV?

My apartment building shares one internet connection for multiple apartments. When I open my Home app, I can see the other TV and what are they playing. Someone linked my their account to my TV and turning it on in the middle of the night. How do I r...

luciik_k by • Community Member
  • 1446 Views
  • 5 replies
  • 0 kudos

Resolved! Google home app

Everytime I go to open my google home app. It does not open and closes out right away. I am not able to get into my app at all. This just started happening yesterday. Any recommendations?

Khayleb by • Community Member
  • 537 Views
  • 1 replies
  • 0 kudos

Google Home App not booting up

I noticed about a week ago I cannot boot up the google home app. When I click on the app the google screen comes up and then it crashes. I have deleted and re downloaded the app twice restarted my phone and nothing works. I am running iOS 16 currentl...

Chambo83 by • Community Member
  • 1825 Views
  • 7 replies
  • 1 kudos

BabyConnect

I’ve created a profile on the BabyConnect app I’ve agreed to have google be linked to my account. I say “hey google let me talk to BabyConnect and nothing happens with my google nest hub 2. Please tell me the next steps I need to follow in order to f...

Gracee by • Community Member
  • 471 Views
  • 1 replies
  • 1 kudos

Холодильник lg

Холодильник у lg smmart thick піденаний та керуется, але після піденчння акаунту до Гугл хоум пише що офлайн

scrol8 by • Community Member
  • 597 Views
  • 1 replies
  • 0 kudos

Google Home doesn't change the volume

I installed the Yamaha Musicast app to use the CD NT670 D media player on my smartphone and connected the device via Google Home. The Google Assistant routines that I then saved (one for each main input of the media player, e.g. Spotify, radio, tv, e...

Igino by • Community Member
  • 533 Views
  • 1 replies
  • 0 kudos

Devices "linked to me" cannot be removed

I used to have an old Android TV and a Google Home Mini that are now discarded and appear as "offline". I want to remove them from my Google Home app.In the “Recognition & sharing” section in each device I see that someone else's account is "linked" ...

Tony22 by • Community Member
  • 1177 Views
  • 1 replies
  • 0 kudos
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