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Google TV location

Bradgrant7
Community Member

I have recently moved from New Zealand to Australia and purchased a new google TV. We can’t download and activate Australian based TV apps - it says not available in your country. We have changed google play payment methods to Aust credit cards. Also done this with Apple Pay as using iPhones. We can download and use Aust tv apps no problem on phones but tv still doesn’t recognise our actual location. Please help

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

It sounds like you've already done this but you need to do all the steps here:

How to change your Google Play country - Google Play Help

Once changed, your profile can take up to 48 hours to update. If it still is a problem after that, factory reset the TV.