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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4270 Views
  • 0 replies
  • 5 kudos

Personal results not working on nest mini or nest hub

I recently added a Nest hub to my house (already had 2 nest mini speakers) and set it up to be able to read my calendar events.Instead, every time i ask it, it asks me to turn on personalised results via my google home app. I already have both voice ...

Gbdanny by • Community Member
  • 884 Views
  • 2 replies
  • 2 kudos

Home Mini bricked - single green light

UK. It bricked whilst unused, an hour ago I cannot now get past the single green light which comes on if you depress the button and whilst inserting the power cord. Rumour has it that a firmware update bricked it. People have filled in forms but no f...

AlanRman by • Community Member
  • 851 Views
  • 6 replies
  • 0 kudos

Home Deleted, How Do I Restore Access

Hello,One of our home's was deleted from the app. Is there a way to restore it back into the account? It had access to two Google Nest Camera's and 2 Chromecasts.Thanks

thegympod by • Community Member
  • 828 Views
  • 4 replies
  • 0 kudos

Can't remove "linked to you" devices

Hi all,I've been trying to Troubleshoot this but I can't get an answer. I have two devices under "Linked to you" in the iOS Google Home app that I can't remove.Neither device is on my wifi network so I don't have the ability to move them to a differe...

KJRM by • Community Member
  • 2061 Views
  • 9 replies
  • 1 kudos

Nest "double" 2FA on phone, but not on website

So, I have this weird situation - Nest support seems unable to help, and recommended asking the community.I have a Nest account which I set up using my old telephone number (I still have the telephone, including the number). A few weeks ago, I update...

GHNL by • Community Member
  • 294 Views
  • 0 replies
  • 0 kudos

Recettes sur Google nest hub max 2

Bonjour,J’ai acheté, la semaine dernière, une Google nest hub max 2, en partie pour bénéficier de la lecture des recettes.le souci, c’est que ça ne fonctionne pas : j’ai tout essayé, même la reconfiguration usine, mais rien à faire, toujours le même ...

Delfab03 by • Community Member
  • 7414 Views
  • 18 replies
  • 5 kudos

nest app crashing on iPhone and iPad

My nest app crashes soon as I try to watch videos. Only on the apps. I only use apple products so that is all I know. I can only stream the cameras using the web on any computer; Mac or other. This has been going on for about a month. Any fixes as it...

Sandymd by • Community Member
  • 2072 Views
  • 1 replies
  • 0 kudos

Home App cant reach apps

I've just added all whole house into a Homey Pro.I've disconnected all apps from Google Home and try to connect the Homey app.All I get "Could not reach Homey, try again later".I thought it was a Homey issue, but now realised that its not. I tried to...

Peders123 by • Community Member
  • 376 Views
  • 0 replies
  • 0 kudos

Forced to log in using Youtube app on a DIFFERENT device

I was forced to select "click yes on your YouTube app on your ipad" when trying to log in. I was catching a bus, needing to show ticket code and did not bring my ipad. I used to do text verifications, but it was disabled because of it is "less secure...

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