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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4955 Views
  • 0 replies
  • 7 kudos

Home App scrolling automatically on Devices screen

Anyone else have this issue, on the "Devices" page it just continuously tries to move the screen to the top. See attached video. From what I can tell it's when the thermostats cycle between the current and target temperature, it just moves the screen...

Can’t change light color

I setup my Cync lights thru Home app and they turn on/off just fine. They are tunable white, but I can’t change color in Home app.I don’t have a problem with it in Cync app when I set them up there instead. It’s just when I use “Seamless Setup.” It s...

EJPhoenix by • Community Member
  • 374 Views
  • 0 replies
  • 0 kudos

Edit routines gives error 404

App version 3.14.1.5Phone Motorola e32s STBS32.36-102-10Android 12.Cleared cache, removed personal files, removed app rebooted phone and reinstalled the app.When clicking an routine/automation I get the message 404 thats an error and thats all we kno...

SMADdie86 by • Community Member
  • 1149 Views
  • 6 replies
  • 0 kudos

Playing music in speaker group

I have a problem with my devices. I want to create a group of Google Home speakers. I want to add a Nest Hub 2 and an Android TV (version 9). When I go to the selection menu (select the speakers you want to add to the group), the TV does not show up....

Resolved! Migrating from Nest to Google

I’ve been contemplating migrating from Nest to Google, but I’m concerned about what I’ve been reading.We have the thermostat, smoke detectors and two doorbells. As of now, only one doorbell has all the features due to our current subscription. Migrat...

Dazman63 by • Community Member
  • 1914 Views
  • 5 replies
  • 0 kudos

Nest lost all devices

Nest app lost all devices on my account. Recordings are no longer available. Devices are still in Google Home app and work in that app. Note I did change my google password due a lost computer, but i've logged in with my new PW

Mitch_B by • Community Member
  • 559 Views
  • 1 replies
  • 0 kudos

Home/Nest wifi notifications won't stop

I'm having a weird issue!I have an older, wired Nest cam (named "garage camera") outside of my home. It was setup and is managed using the Nest app. I like being able to see it on my Home app though along with my other devices, so it's connected to H...

ashdoll32 by • Community Member
  • 1675 Views
  • 6 replies
  • 0 kudos

Home / Away doesn't change when I leave home

In my Home app - the phone know im not home - but it do not change "My Home" to away. And therefore it won't change mode and won't start my Nest Cam.When I return home - it change to "Home". Under "Acticity" in the Home App, I can see ""Your phone le...

Google Home recognising switches as lights

I have lights and (dimmer) switches set up in the Smart Life app all the devices are recognised correctly and working fine... after linking the SL app with the Google Home all the switches appear as "lights"... so every room where I have a switch and...

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