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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Help with set up the cameras

I have two nest cameras but they’re not recording 24 hours it’s always cut the videos I can’t see happens because the videos are not complete

Jdilbertt by Community Member
  • 8 replies
  • 0 kudos

Changing ownership

We have recently sold our home and the new owners need access to the front door key pad and thermostat.How do we hand over ownership? Do we need to delete our account first and then they set up an account?

KarenW1 by Community Member
  • 5 replies
  • 0 kudos

TCL Roku Tv connected but not working

On the Google Home App is shows my TCL Roku Rv. It shows it's on which it's on. It shows it's off which it's off. But I can't control it from the Google Home App or Google mini.

redsunshyn by Community Member
  • 25 replies
  • 0 kudos

New Google Home Ap user is being asked to migrate from Nest????

Wife just setup a google account (.gmail) and then I invited her to join Google Home (as a manager, same as myself) so that she can see and control the Nest Cam Batteries newly installed. After she down loaded the Google Home Ap & signed in, the Came...

Thumper1 by Community Member
  • 3 replies
  • 0 kudos

Foxtel no longer linked

I have Foxtel linked to my google home app but when we try to stream on the google nest hub the foxtel is no longer linked error message appears.I have installed the beta version of foxtel go, have rebooted rhe nest device and factory reset it. After... Preview is not showing Video History

I have full video history subscription on all my cameras, it has been working for over a year. I now see a Preview Icon and I cannot see any Video History for any camera. I have gone into the Nest account, it shows there but not for all cameras and n...

Marrk by Community Member
  • 7 replies
  • 0 kudos

View history of routines run

How can I view a history of routines that have run? I have a routine set to announce on my Home Hub every morning when it's time for my son to leave for school, but I feel like I have not heard it much recently, I wanted to check if it ran and I just...

TenleyH by Community Member
  • 3 replies
  • 0 kudos

Lost home in google nest

Help please. I have lost my home in both the NEST and Google Home app due to deleting the home manager in error. Can someone help by advising how I can get it back or how I can go about setting the system back up ? Thanks

Crezi85 by Community Member
  • 14 replies
  • 0 kudos
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