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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4551 Views
  • 0 replies
  • 5 kudos

casting issues between Chromecast and Sonic ISP

I have an old Sony Bravia xbr-55x850B and have been using an old gen 1 chromecast with Comcast.I switched to Sonic internet, and it will connect to my devices but will not cast to the TV. I'm thinking I may have to update the chromecast, I can't do a...

Can’t log into app

My app logged me out and I can’t log back in. I’ve tried resetting my password but it won’t send the email

Nest WiFi Router not connecting to App setup

I can not connect my Nest WiFi router even though it is correctly plugged in and connected to my internet. It was working fine for a year, then the internet went down and I can not set it up again.

WRoan by Community Member
  • 457 Views
  • 1 replies
  • 0 kudos

Resolved! Nest / Phone connection

Hi I need help setting my phone back up with my nest Thermostat thanks. 

Fishmilam by Community Member
  • 794 Views
  • 2 replies
  • 1 kudos

Nest Thermostat/Home setup

Setting up a nest thermostat. I don’t have a Nest account, and apparently don’t need to migrate one, but when I try to agree to the supplemental nest terms, there is an error message that says “the caller does not have permission.” I can’t get past i...

AUAlum2000 by Community Member
  • 4949 Views
  • 2 replies
  • 1 kudos

Gmail account recovery

Hi Dax Tilavat,Your question has been posted to the Google Account Community.Most questions receive a reply within 24 hours. We'll send you an email notification when this happens.I am enable to get my gmail account which is deleted from my mobile ph...

Dax1 by Community Member
  • 744 Views
  • 1 replies
  • 0 kudos

Personal results not working on nest mini or nest hub

I recently added a Nest hub to my house (already had 2 nest mini speakers) and set it up to be able to read my calendar events.Instead, every time i ask it, it asks me to turn on personalised results via my google home app. I already have both voice ...

Gbdanny by Community Member
  • 908 Views
  • 2 replies
  • 2 kudos

Home Mini bricked - single green light

UK. It bricked whilst unused, an hour ago I cannot now get past the single green light which comes on if you depress the button and whilst inserting the power cord. Rumour has it that a firmware update bricked it. People have filled in forms but no f...

AlanRman by Community Member
  • 864 Views
  • 6 replies
  • 0 kudos
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