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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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Tuya cameras are not seen in my google home app.

Dear community,Looking for some support how to get my Tuya cameras into my google home app. They work well in Smart life and Tuya smart apps. I have linked Smart life and Tuya smart accounts with google one in the google home app. The connection went...

AskerI by Community Member
  • 1349 Views
  • 1 replies
  • 0 kudos

Google house member not able to control devices over cellular

HI, looking for some help with controlling devices. Hopefully I'll explain clearly. I have 3 google mini speakers, 1 nest doorbell camera and 3 Noma WIFI plug/lights. For myself, the home owner that has everything connected to my account. Everything ...

JToltesi by Community Member
  • 345 Views
  • 0 replies
  • 0 kudos

Acont linking problem

Hi team ,In the account linking section, i have put my new OAuth link for authentication . The same skill is present in live now i want to test that account linked to the development environment. How to do that? I am new to this . I need your help. I...

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new router google devices don’t work

I installed a new router, same wifi names & passwords but new logins required because new router. all my laptop, tablets & phones work on new wifi. Google home app will not connect/control any of the lights/switches. All show offline. Where can I fin...

chips994 by Community Member
  • 495 Views
  • 1 replies
  • 0 kudos

Issue with Android Tablet

I installed Sophos Intercept X for Mobile on a new Tablet. Intercept X is showing: “Android compatibility verification FAILED” indicates the Android OS on the tablet is not validated according to Google's validation tools. It might not be an unoffici...

DerNev by Community Member
  • 448 Views
  • 0 replies
  • 0 kudos

Play European Radio on a UK Nest?

Hello,So I have 2 UK Google Nests linked to my Google account. I have moved to Austria recently and I am trying to get German/Austrian radio on the nest. I've asked it in so many ways and will use KroneHit Radio as an example. I've said "Hey Google.....

Hackers email

Hello, My Hotmail was hacked a few months ago. My Hotmail was my primary email. The hacker was a Gmail account so that Gmail became default to the Hotmail. I have ADT and use Google Home for our security. When I look at all the accounts as Manger the...

Jbera by Community Member
  • 614 Views
  • 0 replies
  • 0 kudos
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