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Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Tuya based Routines stopped working on Google Home app

Hello,So, for a few months I have intergraded Tuya app with Google Home app and I'm using it for giving voice commands on Tuya devices and routines at home.To be more specific I've used Tuya based tap to run scenarios on lighting by creating Personal...

Stelios by • Community Member
  • 726 Views
  • 5 replies
  • 0 kudos

Cannot link Google Home app with Dyson app

I cannot link Google Home app with Dyson app.when I tried to Set up a device (dyson purifier) by using Works with google and choose Dyson and authorize connection, it keeps showing ‘Something went wrong, try again’please help,Thank you.

Rachata by • Community Member
  • 428 Views
  • 3 replies
  • 0 kudos

How to delete a personal routine

Is it possible to delete a routine under personal routines? Everything says to just go to the routine you want to delete and hit delete but there's no delete button available anywhere for said routine. Also is it possible to change the starter action...

mahdi0258 by • Community Member
  • 309 Views
  • 3 replies
  • 0 kudos

Nest app password reset failure

Locked out of the Nest app. No warning other than "e-mail or password may be entered incorrectly." E-mail is correctly entered. Password reset e-mail fails after multiple attempts. Aaaargh!

sgspivak by • Community Member
  • 248 Views
  • 3 replies
  • 0 kudos

Nest app won't stay connected to thermostat

Hi,I recently had to purchase a new router due to an issue with Xfinity and our internet connection. In setting up the new router, I used the same network/SSID name and password as the old router. Since connecting the new router, I've had issues with...

Newly Added Matter+Thread Device Not Responding

I have added a new Eve Energy (matter + thread version) using the quick setup. The setup completed successfully, and I can see the device in the Google Home App (preview version). However, the device only shows as "Not responding". I have a thread bo...

Devices on Home app and Nest app

I recently added a doorbell to my home. When I added it I could not add to Nest app and was directed to set up on google home. I was able to transfer all devised to google home except for Nest Guard. Is there a way to have all devices on one app?

Home/ Away registering on the app

The Home Away activity is not registering. Home and Away is being activated on the app but nothing has shown in the history for around 2 weeks

My boyfriend

My boyfriend has a nest account in our home and i cant access it even though it's under my e-mail

Antha by • Community Member
  • 340 Views
  • 8 replies
  • 0 kudos

Indoor Nest Camera in Google Home. How do I add to Nest App?

We have 3 indoor cameras previously set up. Just added a 4th camera. Set up on Google Home easily. BUT, need to add the camera to the Nest App. When I try to add via Nest app, it takes me to the Google Home app. I can not seem to figure out how to ge...

kristinas by • Community Member
  • 992 Views
  • 10 replies
  • 0 kudos
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