Cannot use google voice

[gigi123]

Whenever I tried to sync my devices, google told me that my devices aren't available. I checked the wifi and connected again to make sure they connected to one wifi but that didn't help. It's will be kind of you to help me get through this : (

[Muddi]

Hey gigi123,

Thanks for reaching out. Sorry to hear that you're having issues syncing your devices. I'd love to help.

A few questions:
 

• When did the issue start?
• What are your devices?
• Are the devices showing on the Google Home app? If yes, are you able to control them on the app?
• Are you able to control them via voice command?

Let's do a sequential reboot by unplugging your Google Home/Nest devices and router from the power source, then leave them unplugged for 1 minute.  Once done, plug them back one at a time with intervals. Check if you will still get the same response when syncing your devices.

Let me know how it goes.

Cheers,
Muddi

[Muddi]

Hi there,

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Regards,

Juni