Does anyone else have a problem where the virtual Chromecast remote in the Google Home app needs to be paired every time you try to use it? I open the remote, it prompts me to pair it, I enter the code on the screen, and then the next day if I open the remote again, it makes me enter a new code and pair it again. Is this normal?
That's definitely not expected behaviour. Try these steps:
In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.
Oh I'm sorry, there's been a miscommunication. The problem I'm having is not with the physical remote, it's with the virtual remote in the Google Home app. Here's what's happening:
Open the Google Home app > Tap my Chromecast device > Tap "Open remote" at the bottom. A prompt pops up asking for a six digit pin displayed on the TV, so I enter the pin and the app pairs with the TV and I can control everything just fine. But if I try to access the virtual remote again a few hours later, it prompts for a pin again.