Delete all home devices

[botty-1963]

Hi all. Is there a way of deleting all off the devices on your account?

I have had some issues recently with a couple of speakers, I have tried taking them out of the home, deleting the home, uninstalling and reinstalling the Home app, but each time they are still sat there as local devices and if I set up a new home and add them back in, I am back with the same issues. So I can only think of deleting everything and then starting all as new.

[David_K]

Devices show up as a "local" device if you're connected to the same Wi-Fi network as that device, but it was not set up using your account that you're logged into the app with, or you didn't assign it to a room during setup. 

If they are your devices that you recognise (i.e. you're not using a shared Wi-Fi network), the easiest way to resolve this is to factory reset the devices, then set them up again making sure to assign them to a room during setup.

[botty-1963]

Ah, so a factory reset should resolve the issue, thanks.

[Alex_S]

Hi there,

Thanks for the help, @David_K!
 

@botty-1963, It seems like your question was already addressed. I want to make sure that everything is covered on your end. Feel free to reply to this thread if you have additional questions or concerns.
 

Kind regards,
Alex

[Muddi]

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

[Muddi]

Hello everyone,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi