2 weeks ago
I recently experienced an issue where my Nest Thermostat wasn't showing up in the Google Home app on my Android device. Both devices were on the same Wi-Fi network, and I had to restart the thermostat and my phone before it was detected again. It would be helpful if the app could provide better troubleshooting prompts or automatically refresh device detection. Overall, I like the app, but smoother device integration would make the experience even better.
Thank you.
2 weeks ago
Hello Preezy,
Thank you so much for posting in this community. I’m sorry to hear that you've recently experienced trouble with your Nest Thermostat, as it wasn’t showing up in the Google Home app. I appreciate your effort and time in performing the previous troubleshooting steps, and I’d be happy to provide you with more information.
Restarting a thermostat is a useful troubleshooting step if your device is stuck, frozen, has trouble connecting to the internet, or isn't working normally. Regarding this situation, we're always looking for ways to improve. Would you be interested in sharing your feedback with us? This information helps us provide you with better service.
If you require additional assistance, don't hesitate to contact us again through this forum.
Best regards,
Daniel