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Dreame Bot MiHome not linking

ToObYone
Community Member

I can't connect my Dreame Bot MiHome link. I can choose Dreame Bot MiHome from the list of apps. When I choose it, it opens up. then I accept and I get to your page where it says "By signing in, you are authorizing Google to control your devices."

Then I click confirm and than i get a blank white screen and after a second i get a popup "unable to reach Dreame Bot MiHome. Please try again." And I am back where i started. It has been like this for a month or two..

I have tried reinstalling, cleared cache, reconnect devices and so on. Nothing works.

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi @ToObYone,

 

Thanks for posting in the community. I understand you're having difficulty connecting your Dreame Bot via the MiHome link, especially since this has been going on for a while now. You mentioned that when you choose the service from the apps, it opens up, but after accepting and signing in, you get a blank screen that quickly turns into an error message, preventing you from continuing. I appreciate the detailed information you've shared and the steps you've already taken, such as reinstalling the app and clearing the cache. No worries, I'd be more than glad to assist you. To better assist you, I have some questions for you:

  • Is the Google Home app updated?
  • Have you checked if there are any known issues on the Dreame Bot MiHome side?

In the meantime, please visit the following article to learn how to connect third-party smart home devices in the Google Home app.

Please keep me updated on how it goes.

 

Regards,
Jonathan