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Gemini on Google Home

Retrac
Community Member

Hello. I got an email form Google saying I have access to Gemini for Home, yet when I try all of the steps (my Google Groups settings are good) from this guide: 

I don't understand why I’m not seeing a banner for this - I was invited via email, and am very excited for it.

 

Does anyone know why? I have also tried on Android, iPhone, and even Google Home Web.

4 REPLIES 4

Retrac
Community Member

Sorry - the guide link got cut off because the bot said it was “inappropriate” but it’s just the official Gemini for Home voice assistant guide from the Google support site.

GabrielaG
Community Specialist
Community Specialist

Hi everyone,

 

Thank you for reaching out to the Google Nest Community. I understand that you received an email saying that you have access to Gemini, but when you follow all the steps, you are not seeing the banner. I'm glad to help you.

To provide the best assistance, could you please tell me:

  • Do you have multiple homes on your account?

I look forward to your response.

 

Regards,

Gabriela

Retrac
Community Member

Yes I have multiple homes on my account. One home is a mountain house, and I was able to set up Gemini on that home, yet I have no Google Nest speaker devices up there.

XKELX90
Community Member

Same thing happening to me. I have deleted all homes all my account (only had 1 to begin with), removed and readded all devices, reinstalled home app, reset home speaker, opted in to early access and preview program, and NOTHING changes. I've been at it for over a week.  I'm extremely tech savvy too. There's something wrong on Google's end.