Hello to all,
I have a Sony Bravia with Google TV, synced to Google Home on my phone.
When I ask Google Assistant to turn on the TV, it works, but when I ask the assistant to turn off the TV, It's says something like "Ok, turning off TV" but the TV remains On.
Already saw another post (already locked) regarding a similar problem, but couldn't get a proper suggestion, so I would appreciate any help.
Thanks in advance.
Thanks for reaching out — let's see what we can do.
Was it working before? Were there any recent changes or updates on your TV? Make sure CEC is turned on (for some TVs, if certain settings are adjusted, it can turn off CEC automatically). Also, try unplugging your TV, wait ten minutes, and plug it back in.
Let us know how it goes.
Hello to all, apologies for my late response.
This issue only happens when I try to use the Google Assistant directly on the phone, if I open the TV remote on the Google Home App on the phone and click on the assistant button and ask to turn off the TV, it works, but I consider this useless, because I can just click on the power off button. The turn off voice command on the TV assistant of the physical TV remote also works well.
The TV has the latest updates and the Sony's CEC equivalent turn On. Also did a full shutdown and restart.
Thanks for the reply, and hope there is any more suggestions.