02-02-2023 08:33 AM
I believe in Home Automation and there is nothing I would like more than to have an all in one app that can link and enable me to automate my home.
Who designed the Google Home App and how has there been no improvements to the user experience to date?
I have my smart alarm, door bells, camera, thermostat, tv, philips hue, smart speakers all linked up.
Here is my direct feedback...The App is suppose to look friendly and not like a developer tool kit. What do I mean by that? It means I just want to be able to see and use the things with as little clicks as possible.
In summary, the ability to automate is limited by only having access to overly basic functionality for linked devices or security restrictions. The UI hasn't really been thought through for users to enjoy. If I cannot automate or benefit from using my linked devices all under one app then what is the purpose apart from I am forced to use it because the Nest app is being retired which actually looks and works great.
I am being harsh because I feel user feedback is never really prioritised and that a lot of attention is given in the backend that whilst that is great.... There is no point to having a gold plated backend if users don't want to use it.
02-02-2023 11:07 AM
Literally ALL of what was said above.
As a very easy first step, shrink the giant new tiles and allow us to drag and place favorites for our own preferred layout. Since the camera tiles already size themselves based on quantity and order, allow us to specify which size tile we would like for each camera view.
But seriously, everything listed above is spot on and somewhat amazing given the resources Google should have available, and the potential marketplace win if they could get it right.
02-08-2023 04:58 PM
Hi folks,
@TheEnquisitor, @hirsch22, we appreciate people who are keen on sharing with us their thoughts. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Check out this link on how to file feedback.
Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Kind regards,
Dan