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Google Home App (Preview) - Showing more details in the event history on one of my devices

Sonny486
Community Member

On one of my Google 11" Pixel Tablets the Events history started showing a lot more detail:

Red MiniVan drove past the street

Guy pushing lawn mower

Gray cat walked by

Stuff like that.  However my other devices, including my phone does not show that level of detail.

 

Why is this only on one of my devices and not the others?

 

I really like the added detail and would love to see it on my other devices

5 REPLIES 5

AndersC
Community Specialist
Community Specialist

Hi @Sonny486,

 

Thank you for posting in the community. I'm sorry to hear you're receiving additional event videos on only one device, and not on the others. I'm happy to assist you.

Based on your previous statement, I recommend checking if all notification types are enabled on your other devices by following the steps below:

  1. Open the Google Home app.
  2. Tap Settings > Notifications.
  3. Select General notifications.
  4. Turn any notification you want to save on or off.

Please keep me posted.

 

Regards,

Anders

Sonny486
Community Member

You misunderstand. It's not the notifications I'm concerned about, it's the level of detail in the event manager of the cameras, I've attached a link showing the two different versions my system is showing me. The level of detail in the two devices is much more, than anything I've ever seen before in the Google home app. 

 

https://photos.app.goo.gl/odUMrRw9jyBshqdm7

 

 

AndersC
Community Specialist
Community Specialist

Hi @Sonny486,

 

Thank you for the pictures. They help me understand what you are referring to better.

Based on the differences between the pictures from the tablet and your phone, I believe the tablet displays detailed event information due to its larger screen size, which allows for more space.

I understand that displaying more detailed information across all devices, not just tablets as you currently do, could be beneficial, considering both your needs and those of all Nest users.
We're always looking for ways to improve, and we appreciate your feedback.

Let me know if you have more questions.

 

Regards,

Anders

Sonny486
Community Member

No, that's not it, as my other Exact same Pixel Tablet does not show that detail at all.

 

Same firmware, same app version too.  One shows that extra detail, while the other Pixel Tablet does not.

https://photos.app.goo.gl/F6oizAJSAgXzY61h9