Google Home App not showing thermostat energy dashboard for Nest

[lanternrouge67]

Hi

I am trying to get the energy usage for our Next Thermostat dashboard to work.

I believe my Nest account is migrated fully to the Google Home App as I can see the thermostat on the Home app, but I do not see the energy dashboard icon (only just discovered it is a thing 😲 )

I can see the 10 day history in Android Nest app and on the Nest web site but I'd like to see it (and it should be a longer timeseries?) on the Google Home app too on my Pixel 3a, Android 11 Build RQ3A.211001.001

Nest App: 5.66.0.7

Google Home App: 2.44.1.8  (I have reinstalled it today to see if that "just fixed it" but still no dashboard)

Nest Thermostat:

Model	Display-3.4
Back plate model	Backplate-6.5
Software	5.9.4-5
Updated	7 Dec 2019

BTW the labels seem too restrictive - this seems to be a setup/integration problem - but I have gone with the nearest match that seemed appropriate.

[GarrettDS]

Hey there lanternrouge67, 

I'm so sorry to hear about the issues that you've been having viewing the energy history through the app, I'm sure it's confusing, but I'm happy to look into this for you. 

I wanted to let you know that we are aware of an issue with the Energy History that is causing problems for customers. While we don't have an ETA on a fix, I would suggest sending feedback through the app itself to our engineering team so that they can record this instance and use it towards their investigation. 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS