cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Home app

JeanFaith
Community Member

Hello, I have been using the Google Home app for a while with smartbut there is a problem now in connecting my main account with the Google Home app.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there JeanFaith,

 

I'm sorry to hear that you are having issues with the Google Home app! I know from experience it can be a headache to troubleshoot alone. However, I'd be happy to help you out, let me just ask you some questions about what's happening:

  • When did this issue start?
  • Is the Google Home app up-to-date?
  • Do you get an error message when you try to log in?
  • Are you able to log in with another account?

I look forward to your response! Please let me know if you had any other questions or concerns, I'd be happy to help out.

 

Best regards,

Jeran

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS