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Google Home repeated message: "Something went wrong..."

golferron
Community Member

When I ask Google Home to play any particular musical group, I keep getting the same message after it repeats my request.  "Sorry.  Something went wrong. When you are ready give it another try."  I do that and keep getting the same message.  I have pulled the plug and let it reboot.  Same problem.

2 Recommended AnswerS

JillG
Diamond Product Expert
Diamond Product Expert

Hi @golferron 

Remove and recreate the group. Hopefully that fixes but let us know if you still experience trouble with that.

 

View Recommended Answer in original post

golferron
Community Member

Thanks, Jill.  It worked after a couple tries.

View Recommended Answer in original post

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @golferron 

Remove and recreate the group. Hopefully that fixes but let us know if you still experience trouble with that.

 

golferron
Community Member

Thanks, Jill.  It worked after a couple tries.

Jeff
Community Specialist
Community Specialist

Hi golferron,

 

I'm happy to see that JillG was able to help you get this worked out. Before I mark this as resolved I wanted to check in and see if you needed anything else or to see if you're all set. If you need anything more, just let me know.

 

Thanks,

Jeff

Juni
Community Specialist
Community Specialist

Hi there,

 

Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you. 
 

Cheers,

Juni