I cannot turn on the personalization features on my google home speakers. Whenever I get to this screen, the "turn on" button does nothing. I updated Google home, reinstalled the app, and restarted my phone.
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Hi, thanks for the reply. I'm using my regular google account with the home and assistant app. Android phone. The assistant app was able to set up voice match. (I deleted the voice data and re recorded.) Another person connected to my Google home network is able to use their ios phone and set up personalization with their voice just fine. But when using my voice for certain commands, googme home recognizes it's me and tells me I need to enable personalization features on my phone.
Thanks for the update. Could you try these steps:
Hope this helps.