cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4409 Views
  • 0 replies
  • 5 kudos

Lost wire conector to wifi for my doorbell wired

Lost the wifi wire conector that is installled with the door chime. I would like to buy a replacement wire. Tried to get help at the Google nest store in Chelsea (NY), but was only referred to this site.

Panmagnus by • Community Member
  • 571 Views
  • 3 replies
  • 0 kudos

App now only allows control of hot water, not heat.

This isn't exactly a connection issue as the app and Nest thermostat connect perfectly well. The problem is that the app (on both android and IOS phones) only allows us to control the hot water not the heating. The hot water circle lights up, we can ...

Frenchie1 by • Community Member
  • 317 Views
  • 0 replies
  • 0 kudos

Google nest home max

A pervious owner had this max and they can't get into their google account. How can I get into it since I bought it from them?

DaziStoNeD by • Community Member
  • 1705 Views
  • 1 replies
  • 1 kudos

Hoiw to remove offline device

I have replaced a Nest (2022) with a Nest Learning Thermostat (Gen 3). The new device is set up and working great. However, I cannot figure out how to remove the old device that is no longer connected from the Google Home app. In the Google Home app ...

Google home preset routines

Why are we able to remove the preset routines? They are fine but they make my routines look messy and I would like to be able to just remove them and make my own.

Big_jack by • Community Member
  • 866 Views
  • 2 replies
  • 0 kudos

Still receiving old emails

I recently moved homes and tool all my products with me. I removed the old house from my nest account, but the Google Home is still sending me nest reports showing 0kWh. It's not a big deal, but I would love to stop these emails. I already removed th...

Resolved! Google home invite

HiI'm trying to invite a @yahoo.co.uk email to Home but I can't progress beyond inputting the email address

Liambobrob by • Community Member
  • 3555 Views
  • 6 replies
  • 0 kudos

Remove device from Google Home

I am trying to remove a TV which I no longer have from my Google Home app. I've tried long pressing the device in the list, then going to settings. But when I click settings there is no remove device option.

Welldoyou by • Community Member
  • 968 Views
  • 4 replies
  • 0 kudos

AppleTV Nest app no longer working

So, I was forced to migrate my nest account to google. Now, my nest app on my appletv no longer works. It will not let me log in. Keeps telling me I’ve used an incorrect email or password, which is not true. If migrating no longer allowed Apple produ...

Chamuit by • Community Member
  • 2961 Views
  • 12 replies
  • 0 kudos
to vote
Labels