cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 6572 Views
  • 0 replies
  • 7 kudos

Family Wifi - something went wrong

In the Wifi section of my Google Home app the Devices and Family Wi-Fi sections are not displaying any information. there is just a message saying "Something went wrong" "Try again".Its been like this for months an nothing seems to resolve it. If I t...

TanyaA by Community Member
  • 873 Views
  • 3 replies
  • 0 kudos

Cannot add users to chromecast homes

Beware, this is a lengthy and detailed post:I cannot add other users to my chromecast homes. I get as far as to just press "Add" at the end of the line, and I just get an error message that says (freely translated) "Users cannot be added at this time...

Viktor-IT by Community Member
  • 1664 Views
  • 1 replies
  • 1 kudos

Resolved! Nest App cannot be added in Google Home due to Authentication Error

Hello! It is a month now since I have a Google NEst learning thermostat 3rd generation. I set it up in Nest App and works great.When I am trying to add the Nest device in Google Home and select Sign In with Google I get the following error. Can someo...

Screenshot_20221025-152257.png Screenshot_20221025-152444.png
andreil by Community Member
  • 1152 Views
  • 4 replies
  • 0 kudos

Changing Wifi name and password

I have recently changed my Wifi username and password. How do I change it in the Google Home App without resetting all the devices to the factory reset. I have seen post from community specialist asking to tap on WiFi but there is no option in Google...

Screenshot_2022-10-25-14-16-38-479_com.google.android.apps.chromecast.app.jpg Screenshot_2022-10-25-14-18-27-176_com.google.android.apps.chromecast.app.jpg
Htapal by Community Member
  • 2056 Views
  • 5 replies
  • 0 kudos

Feed my fish not working

My son has not been able to play feed my fish on google hub gen 2 for about 3 months. Just tell us error we have restarted everything. Also his my smart pet restarted. What is going on?

Jln44 by Community Member
  • 926 Views
  • 3 replies
  • 0 kudos

Rgb pot lights

I have color Globe electric ceiling led pot lights but I can't change the color of them in the google home app. I used to be able to but recently I am unable to. I can change them in the globe app but not Google home. Anyone have any ideas?

Sg5 by Community Member
  • 1870 Views
  • 8 replies
  • 1 kudos

Nest App Services Not Available

I was redoing my Yale Nest lock as it had lost connection. Upon connection to the lock the app froze. After quitting the app I wasn’t able to connect back to the nest app services. Received the notice that the Nest App Services are offline and to che...

pelf by Community Member
  • 1734 Views
  • 6 replies
  • 0 kudos

Google wifi router and nest point appear offline in Good Home App

My two devices Google wifi route and nest point appear offline in the Google home app. Actually both of them have great connection, the wifi is good at home. As they show offline in App, I can’t use the App to manage the wifi access at my home. I fol...

Planner by Community Member
  • 1687 Views
  • 7 replies
  • 0 kudos

Unwanted Filter active

HiI have an issue with the "E" Filter on Youtube Music and I suspect that it has to do with settings in Google Home. When I stream a song with "explicit" content - e.g. "Summer Renaissance" from Beyoncé or "Lavender Haze" from Taylor Swift it will no...

rogerM by Community Member
  • 1006 Views
  • 4 replies
  • 1 kudos
to vote
Top Kudoed Users