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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5963 Views
  • 0 replies
  • 7 kudos

Can’t connect google mini to WiFi

Hello, I have two problems. Dolly know if anyone can offer some enlightenment. 1. I accidentally deleted all the categories of rooms in groups in my Google home app. How can I reinstall them? 2. I moved to a new place. Try to connect my Google mini t...

LA4 by • Community Member
  • 1495 Views
  • 6 replies
  • 0 kudos

Can’t sign into App

I can’t log into my Nest app as it says my password is wrong. Tried to reset my password but it doesn’t send me an email. This has been going on for three days now and my home isn’t protected because I can’t get access to this app

Holmes1971 by • Community Member
  • 2419 Views
  • 10 replies
  • 2 kudos

Can't Unlink Lutron from Google Home

After years of working, my Lutron integration with GH stopped working. (Sorry, I can't connect to Lutron message.) I tried following the steps of unlinking my Lutron acct, but can't. When I link, Lutron doesn't show in the list of linked accounts. So...

Gr8H2O by • Community Member
  • 1213 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home repeated message: "Something went wrong..."

When I ask Google Home to play any particular musical group, I keep getting the same message after it repeats my request. "Sorry. Something went wrong. When you are ready give it another try." I do that and keep getting the same message. I have pulle...

golferron by • Community Member
  • 1512 Views
  • 4 replies
  • 0 kudos

Feit Smart Bulb is offline in Google Home

My Feit account is links to goggle home, however my light bulbs all show as offline. I can control them from the Feit app, but not Google. What am I doing wrong?

tdo814 by • Community Member
  • 1780 Views
  • 7 replies
  • 0 kudos

Google Home app (iOS) displays Wifi as Offline, but it's not?

I have two Nest Routers and no matter what I do Google Home app (iOS) displays Wifi as Offline for both of them, but it's not? Touching their icon displays them as Online and connected. What's up with this?I'm not using a VPN, not using Private Relay...

dozens by • Community Member
  • 522 Views
  • 1 replies
  • 0 kudos

Linking account

I am trying to link my NEST account to Google, but when I try, I get a message that my email is already linked to another NEST account....How can I delete the old account and link my current one?MF

mfleschler by • Community Member
  • 2662 Views
  • 4 replies
  • 0 kudos
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