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Google home radio says 403 error sorry you do not access to this page

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:James Forsey

Google home radio 403 error; radio doesn't open to link my Sirius account

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi James Forsey,

 

Thank you for your post. I understand your concern, listening to your favorite audio and radio is important! I would be more than happy to help find a solution! First, I have some questions regarding this situation.

  • Which Google device is this post in regard to? (model name, generation number)
  • Where are you seeing this error message?
    • On the Google device? The Google Home App?
  • Is this issue occurring on your Sirius app? 
  • How are you trying to listen to the radio?
    • Voice Command? Casting through your phone?
  • Is your device powering on and working normally besides this issue?
  • What troubleshooting steps have you tried?

I appreciate your patience and look forward to helping you!

 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.