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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Cant remove duplicate home in Nest

Didn't see a category for my problem.When I first installed my Nest thermostat, I also downloaded/setup the Nest App. I accidentally made 2 "Home" accounts for my 1 home. I followed steps to remove extra Home but it isnt working. After selecting Home...

Reset music cache

I am having trouble playing any original studio versions of music. Even if I ask "play original," "play studio version" with song title and artist it only plays live versions or mixes. I have gone to my phone settings and cleared every cach that has ...

Nest controls

Dear AllI cant get on to my nest account.I used to be able to control my heating at home while away.Please help. Do i need to reset?

Colm1965 by Community Member
  • 348 Views
  • 3 replies
  • 0 kudos

NestApp offline

The Nest app is showing that it is offline but my Wi-Fi is fine. The wall Nest is working fine. What should I do

LaurieAnn by Community Member
  • 782 Views
  • 11 replies
  • 0 kudos

No presence setting option in Google Home App on IOS

I fully migrated my Nest Cameras to Google home because home/away assist stopped working at all on the Nest App. Trying to set it up on Google Home and there is no Presence Sensing setting in the home-->settings menu. Not greyed out, simply not there...

Kohuoro by Community Member
  • 939 Views
  • 1 replies
  • 0 kudos

Home Premium Subscription Not Ready

Hi,I recently upgraded Google One AI Pro. Previously, I had Nest Aware and the 2TB Google One subscription. When I go to activate Home Premium, which the Google One app says is available, I get a message that my subscription isn't ready yet and to tr...

warnpeace by Community Member
  • 1697 Views
  • 9 replies
  • 2 kudos

Resolved! Error trying to sign up for Gemini for Home

I got the prompt in the Google Home app (on my Pixel phone) to sign up for early access to Gemini for Home. Every time I try, though, I get a toast message that says "Unable to save settings."My Home app is up to date and my phone has been restarted....

EricRizzo by Community Member
  • 3238 Views
  • 3 replies
  • 2 kudos
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